AI Calling
The reminder that can't be left unread.
Most no-shows aren't deliberate — patients simply miss the WhatsApp message or never open the email. AI Calling adds a third layer to your reminder chain: when an appointment is still unconfirmed after WhatsApp and email reminders, an AI voice agent calls the patient directly. The AI speaks naturally and answers questions instantly — appointment time, location, what to bring — with no awkward pauses. You decide when calls are allowed to go out, and every confirmation, reschedule request, or missed call is logged straight back into MedicalMet. Talk to our team to join the early-access list.
What gets synced
Here's what flows between MedicalMet and AI Calling.
Unconfirmed appointments enter the AI call queue automatically after WhatsApp and email reminders go unanswered
Patient confirmations from the call flow straight back into the MedicalMet appointment calendar
Call outcomes — confirmed, reschedule requested, no answer — logged on the patient timeline
Reschedule requests captured during the call appear in your front-desk worklist
Calls trigger only within the time window you configure in settings
Why clinics choose AI Calling
AI voice calls that follow up when patients don't confirm on WhatsApp or email — the third reminder that actually gets answered.
Reaches Patients Who Miss Messages
WhatsApp first, email second — and when neither gets a response, the phone rings. A voice call is the one reminder patients can't scroll past.
Answers Instantly
The AI responds to patient questions in real time with no awkward pauses — appointment details, directions, preparation instructions — so the call feels natural, not robotic.
You Set the Call Window
Configure exactly when AI calls are allowed to trigger — for example, only between 10am and 6pm — so patients are never disturbed at the wrong hour.
Built for Zero No-Shows
Three escalating touchpoints catch forgotten appointments before the slot is wasted. Confirmations land back in your calendar without staff lifting the phone.
How to get started
Connect AI Calling in minutes, not months.
Talk to Our Team
Contact your MedicalMet account manager to join the AI Calling early-access list and activate the feature for your clinic.
Set Your Call Rules
Choose when the AI is allowed to call — the trigger time window, and how long to wait after WhatsApp and email reminders go unconfirmed.
Let the AI Make the Calls
Unconfirmed appointments are called automatically. Confirmations, reschedules, and outcomes flow back into MedicalMet in real time.
Related features
AI Calling integrates seamlessly with these MedicalMet modules.
Related integrations
Ready to connect AI Calling?
Schedule a free demo and see how MedicalMet integrates with AI Calling to streamline your clinic operations.
No credit card required. Free 30-day trial after demo.