Full Details
Yes. MedicalMet's Automated Confirmations feature sends interactive WhatsApp messages to patients before their scheduled appointments. Each message includes tap-to-action buttons — patients simply press "Confirm" or "Reschedule" without needing to type anything. Responses sync instantly to your appointment dashboard with color-coded status indicators: green for confirmed, yellow for pending, and red for declined.
If a patient does not respond, the system can send follow-up messages or alert your front desk to take action. This gives your team full visibility into confirmed attendance for the day, enabling smarter resource planning, proactive slot filling for cancellations, and optimized practitioner scheduling.