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TCMPenang

TCM Clinic Software in Penang

Purpose-built for TCM clinics in Penang, Malaysiaherbal formula composition, batch/expiry inventory tracking, pulse/tongue diagnostic fields, in one cloud platform.

5.0— trusted by 3,000+ healthcare professionals

TCM Software for Penang

MedicalMet is the AI-powered clinic management software for TCM clinics in Penang, Malaysia. It's designed around tcm-specific workflows — Herbal formula composition, Batch/expiry inventory tracking, Pulse/tongue diagnostic fields — and is trusted by 3,000+ healthcare professionals across Southeast Asia.

Last updated: April 2026

TCM is one of 7 recognised T&CM practice areas in Malaysia under Act 775. Full enforcement from 1 April 2024 means unregistered practitioners can no longer offer services. The Federation of Chinese Physicians & Medicine Dealers Associations (FCPMDAM) is the largest practitioner body.

Penang at a Glance

1.8M
Penang population
Source: DOSM 2024
60% of MY total
Annual medical tourists to Penang
Source: MHTC 2023
900+
Registered private clinics
Source: MOH Malaysia

TCM in Malaysia — Regulatory & Market Snapshot

The framework, practitioner counts, pricing, and payment models that shape TCM clinic operations in Malaysia.

Regulator
Traditional and Complementary Medicine Council (T&CM Council), Ministry of Health
Governing act
Traditional and Complementary Medicine Act 2016 (Act 775) — full enforcement from 1 April 2024
Practitioner count
12,000–15,000 TCM practitioners (qualitative; largest share of ~19,000 across all 7 T&CM areas)
Professional association
Federation of Chinese Physicians & Medicine Dealers Associations of Malaysia (FCPMDAM); Malaysian Chinese Medical Association (MCMA)
Typical pricing
RM 60–250 per session (consult RM 30–80; acupuncture RM 60–150; tuina RM 80–180)
Payment model
~95% out-of-pocket; emerging private insurance riders (AIA Vitality, Great Eastern GREAT TCM)
Compliance notes
Act 775 requires display of practising certificate, separate room for each modality, herbal inventory records, and complaint register.

TCM in Penang — Local Market

What makes TCM clinic practice in Penang different from the rest of Malaysia.

Concentration
High concentration with heritage weight
Clinic clusters
Lebuh Campbell cluster in George Town
Notable local clinics
Poh Aun Tong (125 Lebuh Campbell), Cheng Woh Medical Hall (est. 1933, 164-C Lebuh Campbell), iTCM Healthcare Centre (modern anchor)
Cross-border patient flow
Penang TCM serves cross-border Indonesian patients arriving via ferry / flights from Medan, alongside the local Hokkien and Teochew community.
Local pricing benchmark
RM 50–180 per session

Built for TCM clinics — not generic GP software

TCM clinics manage dual inventory (herbs by batch/expiry/raw weight + consumables), prescription formulas that aren't pharmacy-codified, decoction workflows, and pulse/tongue diagnostic fields. Most GP EMRs cannot handle herbal formula composition or bilingual (Chinese + English) records.

Herbal formula composition

Batch/expiry inventory tracking

Pulse/tongue diagnostic fields

Bilingual Chinese + English records

Decoction workflow

How to Get Started in Penang

Most Penang TCM clinics are fully live on MedicalMet within 1–2 weeks.

  1. 1

    Schedule a free demo

    Book a 30-minute live demo tailored to your Penang TCM clinic's patient volume and tcm-specific workflow.

  2. 2

    Configure your clinic

    We set up appointments, tcm-specific templates, billing, and user accounts based on how your clinic operates.

  3. 3

    Migrate existing data

    We help transfer patient records, treatment history, and billing data from your current system or spreadsheets.

  4. 4

    Train your team

    Hands-on onboarding for receptionists, tcm practitioners, and managers — both online and in-person where available.

  5. 5

    Go live and grow

    Launch with confidence. Our support team monitors your first weeks and helps you adopt advanced features as you scale.

What TCM Clinics Say

5.0across 3,000+ healthcare professionals
We've been using this clinic system for our practice and it has been a great experience. It's very similar to Cliniko in terms of usability, but at a much better price point. What really stands out is their 24/7 support team — responsive, helpful, and reliable whenever we need assistance. The system also offers many advanced features that other clinic systems don't have, such as AI-generated treatment record plans and a built-in commission plan function. Overall, it has improved our workflow efficiency and team management significantly. Highly recommended for clinics looking for a powerful yet cost-effective solution.
Dr Chin
Chiropractor, Nova Chiropractic
I have been using MedicalMet for the past 5 months, and it is by far the most comprehensive and user-friendly clinic management software I have come across. The system is well designed and continues to evolve, showing that the team truly listens to the needs of healthcare practitioners. I would also like to commend Mr. Wang, who has been extremely responsive and attentive throughout the process. He has always tried his best to accommodate my requests and provide timely support whenever needed. I am very satisfied with his service. What stands out about MedicalMet is that it is a platform that grows together with its clients, continuously improving and adapting to the real needs of clinics. A big thank you to the MedicalMet team for the incredible work they have done. I wish them continued success, and I would definitely recommend MedicalMet to all private healthcare practitioners looking for a reliable clinic management solution.
Calvin Teo
Director, Synergist Physiotherapy
Having everything on the cloud makes it so convenient. I can monitor my clinic from anywhere. And the software gets automatic update once every 2-4 weeks with new features and optimization. The package system is incredibly easy to set up, and the tier-based commission tracking keeps my team motivated without me having to calculate anything manually.
Ainsley Chin
Co-Founder, Perfect Skin

Frequently Asked Questions

Ready to Modernise Your Penang TCM clinic?

Join 3,000+ healthcare professionals across Southeast Asia using MedicalMet to save time, grow revenue, and stay compliant.

Schedule a Demo