WhatsApp Utility
Never lose a patient to a forgotten appointment.
MedicalMet's WhatsApp Utility sends automated appointment reminders and booking confirmations to your patients — using our official system number. No need to connect your own WhatsApp Business account. Patients receive a reminder with a confirm button they can tap to confirm their appointment, and a reschedule button that opens a direct WhatsApp chat to your clinic number. Activate it instantly without any hassle.
What gets synced
Here's what flows between MedicalMet and WhatsApp Utility.
Appointment reminders sent automatically at your chosen intervals
Booking confirmations delivered instantly when appointments are made
Patients confirm appointments by tapping the confirm button in the message
Reschedule button opens a direct WhatsApp chat to your clinic number
Why clinics choose WhatsApp Utility
Automated appointment reminders and confirmations via WhatsApp — activate instantly, no setup hassle.
Reduce No-Shows by Up to 40%
Automated WhatsApp reminders are read within minutes. Patients tap the confirm button to confirm their appointment instantly.
Zero Setup Hassle
No need to connect your own WhatsApp Business account. MedicalMet sends reminders through our official system number — just activate and go.
Fully Automated
Set it once and forget it. Reminders go out at intervals you choose — 24 hours, 2 hours, or any custom schedule.
Easy Rescheduling
If a patient needs to change their date, they tap the reschedule button which opens a direct WhatsApp chat to your clinic's number.
How to get started
Connect WhatsApp Utility in minutes, not months.
Activate in Settings
Enable WhatsApp Utility in your MedicalMet settings. No WhatsApp Business account needed — we use our official system number.
Configure Reminders
Choose when reminders go out (e.g., 24 hours and 2 hours before), customise the message template, and set your clinic name.
Go Automatic
Reminders and confirmations will send automatically for every appointment — no manual work required.
Related features
WhatsApp Utility integrates seamlessly with these MedicalMet modules.
Related integrations
Ready to connect WhatsApp Utility?
Schedule a free demo and see how MedicalMet integrates with WhatsApp Utility to streamline your clinic operations.
No credit card required. Free 30-day trial after demo.