Growth & Marketing

WhatsApp Reminders

Reduce no-shows by 90%. Automatically.

No-shows cost clinics thousands in lost revenue every month. MedicalMet's WhatsApp Reminders automatically send appointment reminders at configurable intervals — 24 hours before, 2 hours before, or any schedule you choose. Messages are sent via the official WhatsApp Business API, ensuring high delivery and read rates. Patients can confirm or reschedule directly from the message.

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WhatsApp Business

Automated Messages

Hi Sarah! This is a reminder for your appointment with Dr. Chen tomorrow at 10:30 AM. Reply YES to confirm or RESCHEDULE to change.

10:00 AM ✓✓

YES ✅

10:02 AM

Great! Your appointment is confirmed. See you tomorrow! 😊

10:02 AM ✓✓

WhatsApp Reminders

Key Benefits

Why clinics choose WhatsApp Reminders

Automatically blast appointment reminders to your patients, ensuring they are informed about their scheduled appointments. Utilize this integration to send marketing messages for promoting your clinic.

90% No-Show Reduction

Clinics using automated reminders report up to 90% fewer no-shows and last-minute cancellations.

Configurable Timing

Set reminder intervals — 48h, 24h, 2h before appointment, or any custom timing.

Official WhatsApp API

Messages are sent via the official WhatsApp Business API for reliability and compliance.

Confirmation Tracking

Track which patients confirmed, declined, or haven't responded in your dashboard.

Simple Setup

How it works

Get started in minutes, not months.

Step 1

Connect WhatsApp Business

Link your WhatsApp Business account in MedicalMet settings. One-time setup.

Step 2

Configure Reminder Rules

Set when reminders go out, what they say, and which appointment types trigger them.

Step 3

Automatic Delivery

Reminders are sent automatically. Patient responses sync back to your appointment dashboard.

Perfect For

Ideal use cases

Any clinic wanting to drastically reduce appointment no-shows

Practices in regions where WhatsApp is the dominant messaging platform

Clinics wanting to automate their appointment confirmation workflow

Works Great With

Related features

WhatsApp Reminders integrates seamlessly with these modules.

Growth & Marketing

Automated Confirmations

Automatically send interactive WhatsApp confirmation messages to patients. They simply tap the "Confirm" button — no typing required. Responses sync instantly to your dashboard with visual status indicators.

Learn more

Patient Care

Appointment Scheduling

MedicalMet's appointment calendar is equipped with everything you need in managing your staff's schedule. Our appointment calendar is well-organized, straight-forward and hassle free.

Learn more

Growth & Marketing

Communications

Stay in touch with your customers by utilizing our one-way communication system to blast out marketing messages and appointment reminders in just a single click.

Learn more

Communications

Customer Loyalty Program

Ready to try WhatsApp Reminders?

Schedule a free demo and see how WhatsApp Reminders can transform your clinic operations.

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No credit card required. Free 30-day trial after demo.