Growth & Marketing

Communications

Reach every patient. One click.

MedicalMet's Communications module is your clinic's marketing megaphone. Send targeted promotional messages, seasonal greetings, health tips, or special offers to your entire patient base or specific segments — all via WhatsApp or SMS. Schedule blasts in advance, use merge tags for personalization, and track delivery rates to measure campaign effectiveness.

See It in Action View Pricing

WhatsApp Business

Automated Messages

Hi Sarah! This is a reminder for your appointment with Dr. Chen tomorrow at 10:30 AM. Reply YES to confirm or RESCHEDULE to change.

10:00 AM ✓✓

YES ✅

10:02 AM

Great! Your appointment is confirmed. See you tomorrow! 😊

10:02 AM ✓✓

Communications

Key Benefits

Why clinics choose Communications

Stay in touch with your customers by utilizing our one-way communication system to blast out marketing messages and appointment reminders in just a single click.

Bulk WhatsApp & SMS

Send messages to hundreds or thousands of patients in a single click via WhatsApp or SMS.

Patient Segmentation

Target messages by visit recency, treatment type, age group, location, or custom tags.

Message Scheduling

Schedule blasts for optimal delivery times — mornings, weekends, or any custom schedule.

Personalization Tags

Use merge tags like {patient_name} and {last_visit} for personalized, high-engagement messages.

Simple Setup

How it works

Get started in minutes, not months.

Step 1

Compose Message

Write your message with personalization tags. Add images or links for richer engagement.

Step 2

Select Audience

Choose all patients or filter by segment — last visit date, treatment type, branch, etc.

Step 3

Send or Schedule

Blast immediately or schedule for a future date/time. Track delivery in the analytics dashboard.

Perfect For

Ideal use cases

Clinics promoting seasonal offers or new service launches

Practices sending birthday greetings or health tips

Multi-branch chains running location-specific promotions

Works Great With

Related features

Communications integrates seamlessly with these modules.

Growth & Marketing

WhatsApp Reminders

Automatically blast appointment reminders to your patients, ensuring they are informed about their scheduled appointments. Utilize this integration to send marketing messages for promoting your clinic.

Learn more

Growth & Marketing

AI Customer Profiling

Leverage AI to analyze patient visit frequency, spending patterns, and behavior. Automatically segment patients to tailor retention strategies and maximize revenue.

Learn more

Growth & Marketing

Customer Loyalty Program

Let patients earn points & redeemed for vouchers on next appointment. Designated patients' mobile app enables them to effortlessly track, view, redeem their points & vouchers.

Learn more

Insurance Panel Pricing

WhatsApp Reminders

Ready to try Communications?

Schedule a free demo and see how Communications can transform your clinic operations.

Schedule a Demo Explore All Features

No credit card required. Free 30-day trial after demo.