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Operations

Billable Items

From appointment to invoice, one service definition.

MedicalMet's Billable Items module is the foundation of your service catalogue. Define each service — a consultation, a physiotherapy adjustment, a chiropractic session, an aesthetic treatment, a TCM procedure, a diagnostic test — once, and reuse it everywhere it matters. When a patient books an appointment type, the linked billable item is pre-selected. During invoicing, its panel-specific price is applied automatically based on the patient's insurance or corporate panel. Inside a Package, it's the building block that gets deducted via usage slip. One definition, applied consistently across every workflow.

Appointment

Physio Follow-up · 9:00 AM

Billable Item

Manual Therapy — 30 min

Default RM 150

Panel Pricing

Self-payRM 150
AIA PanelRM 120
Great EasternRM 130

Invoice

Manual Therapy (AIA)

RM 120
Billable Items
Key Benefits

Why clinics choose Billable Items

Define every service your clinic performs — consultations, treatments, procedures, tests — once. Link each billable item to appointment types, panel pricing, and packages so the right price flows automatically from booking to invoice.

Panel-Aware Pricing

Each billable item can carry multiple prices: self-pay, insurance panels, corporate agreements, government schemes. The right one applies automatically at invoicing.

Linked to Appointment Types

Tie a billable item to one or more appointment types so it pre-populates on the invoice the moment the visit is completed.

Package-Ready

Billable items are the building blocks of packages. Bundle consultations, treatments, and tests into prepaid plans that track every usage.

One Source of Truth

Update a service's name, duration, or pricing in one place — changes flow through appointments, invoices, packages, and reports.

Simple Setup

How it works

Get started in minutes, not months.

Step 1

Define Your Services

Create each billable item with a name, duration, default price, and category.

1
Step 2

Link Downstream

Attach it to appointment types, assign panel prices, and include it in package templates.

2
Step 3

Bill Automatically

When the visit ends, the billable item and its correct price flow into the invoice without manual lookups.

3
Perfect For

Ideal use cases

Physiotherapy clinics defining consultations, manual therapy, and modality sessions with panel-specific rates

Aesthetic clinics linking consultation, Botox, and filler treatments to their respective appointment types and packages

Multi-panel clinics serving self-pay, insurance, and corporate patients with automatic price selection

Ready to try Billable Items?

Schedule a free demo and see how Billable Items can transform your clinic operations.

No credit card required. Free 30-day trial after demo.