Automated Confirmations
One tap to confirm. Zero typing required.
Go beyond reminders with MedicalMet's Automated Confirmations. The system sends interactive WhatsApp messages to patients before their appointment, featuring easy-to-tap action buttons — "Confirm" or "Reschedule" — so patients can respond in a single tap without typing anything. Responses sync instantly to your appointment dashboard with color-coded status indicators: green for confirmed, yellow for pending, red for declined. Your front desk always knows exactly who's coming, enabling smarter resource planning and proactive slot filling.
WhatsApp Business
Interactive Confirmation
Hi Sarah! 👋 You have an appointment with Dr. Chen tomorrow at 10:30 AM.
Please confirm your attendance below:
10:00 AM ✓✓
✅ Confirm
10:01 AM
Awesome! Your appointment is confirmed. See you tomorrow at 10:30 AM! 😊
10:01 AM ✓✓
Dashboard Status
Why clinics choose Automated Confirmations
Automatically send interactive WhatsApp confirmation messages to patients. They simply tap the "Confirm" button — no typing required. Responses sync instantly to your dashboard with visual status indicators.
Interactive Button Messages
Patients receive WhatsApp messages with tap-to-action buttons — just press "Confirm" or "Reschedule" with zero typing needed.
Visual Dashboard Status
Your appointment dashboard shows color-coded confirmation status for every booking at a glance — green, yellow, or red.
Auto-Escalation
If a patient doesn't respond, the system can send a follow-up or alert your front desk to take action.
Resource Optimization
Knowing who's confirmed lets you fill cancelled slots proactively and optimize practitioner schedules.
How it works
Get started in minutes, not months.
Configure Confirmation Rules
Set when interactive confirmation messages go out and how many follow-ups to send for non-responders.
Patients Tap to Confirm
Patients receive a WhatsApp message with action buttons and confirm their appointment in a single tap.
Dashboard Updates Instantly
Responses sync in real time. Your appointment calendar shows live confirmation status for every slot.
Ideal use cases
High-demand clinics needing to fill last-minute cancellations quickly
Specialist practices with long appointment durations and high no-show costs
Front desk teams wanting to plan staffing based on confirmed appointment volume
Related features
Automated Confirmations integrates seamlessly with these modules.
Ready to try Automated Confirmations?
Schedule a free demo and see how Automated Confirmations can transform your clinic operations.
No credit card required. Free 30-day trial after demo.