AI Customer Profiling
Know your patients better than they know themselves.
Not all patients are the same — and your marketing shouldn't treat them that way. MedicalMet's AI Customer Profiling analyzes every patient's visit frequency, spending patterns, service preferences, and engagement behavior to automatically segment them into actionable groups. Identify your VIPs, at-risk churners, dormant patients, and new prospects — then target each segment with tailored retention strategies.
Sarah Lim
Patient ID: #MM-2847
24
Visits
1,250
Points
$4,800
Spent
Why clinics choose AI Customer Profiling
Leverage AI to analyze patient visit frequency, spending patterns, and behavior. Automatically segment patients to tailor retention strategies and maximize revenue.
Automatic Segmentation
AI categorizes patients into segments like VIP, Regular, At-Risk, Dormant, and New automatically.
Spending Pattern Analysis
Understand each patient's average spend, preferred services, and purchase frequency.
Churn Prediction
AI flags patients who are at risk of not returning, so you can proactively re-engage them.
Targeted Campaigns
Use AI-generated segments to send highly targeted WhatsApp blasts and promotions.
How it works
Get started in minutes, not months.
AI Analyzes Data
The AI continuously processes visit history, spending, and engagement data for all patients.
Segments Are Created
Patients are automatically grouped into meaningful segments with actionable insights.
Take Action
Use segments to drive targeted communications, special offers, or personalized follow-ups.
Ideal use cases
Clinics wanting to reduce patient churn with proactive outreach
Marketing teams creating targeted campaigns for specific patient groups
Clinic owners understanding their most valuable patient demographics
Related features
AI Customer Profiling integrates seamlessly with these modules.
Ready to try AI Customer Profiling?
Schedule a free demo and see how AI Customer Profiling can transform your clinic operations.
No credit card required. Free 30-day trial after demo.