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Clinics in Southeast Asia often seek alternatives designed specifically for the region. Key considerations include: LHDN e-Invoice compliance, WhatsApp Business API integration, local payment gateways (FPX, GrabPay, Touch 'n Go), regional data residency, and multi-branch management. Cliniko is a strong platform for allied health in Australia and the UK, but it was not built with Southeast Asian regulatory and payment requirements in mind.
MedicalMet is purpose-built for Southeast Asia — LHDN e-Invoice with private key certification, WhatsApp Business API for reminders and marketing, FPX and GrabPay payments, data centers in Malaysia and Singapore, and AI-powered clinical documentation. Free data migration from Cliniko is included for annual subscribers. Plans start from $12 per month.