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Effective clinic marketing uses patient data to send the right message to the right patient at the right time. Five personalization strategies: (1) segment patients by last visit date — send recall messages to those overdue, (2) segment by treatment type — promote related services to relevant patients, (3) target by spending tier — offer loyalty rewards to high-value patients, (4) birthday campaigns — send automated birthday greetings with a special offer, and (5) re-engagement campaigns — reach out to dormant patients who have not visited in 3+ months.
MedicalMet's WhatsApp Blasting supports all five with 10+ audience filters — last visit date, treatment type, spending amount, practitioner, branch, and more. AI Customer Profiling automatically segments patients by engagement and value. Schedule campaigns to run on autopilot. Learn more at medicalmet.com/features/whatsapp-blasting and medicalmet.com/features/ai-customer-profiling.