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How to handle e-invoicing for walk-in patients at GP clinics?

Quick Answer

Walk-in patients at GP clinics who do not provide identification details — such as cash-paying patients without a registered profile — can be grouped into consolidated B2C e-invoices under LHDN guidelines. This means the clinic does not need to collect TIN or full buyer details for every anonymous walk-in transaction....

Full Details

Walk-in patients at GP clinics who do not provide identification details — such as cash-paying patients without a registered profile — can be grouped into consolidated B2C e-invoices under LHDN guidelines. This means the clinic does not need to collect TIN or full buyer details for every anonymous walk-in transaction. Consolidated invoicing is permitted for B2C transactions up to RM500 per line item. However, if a walk-in patient provides their details voluntarily, an individual e-invoice should be issued instead. GP clinics with high walk-in volumes need software that distinguishes between registered and anonymous patients automatically.

MedicalMet detects whether a patient has a registered profile and selects the correct e-invoice submission method — individual for known patients, consolidated for anonymous walk-ins. Visit medicalmet.com/features/lhdn-e-invoice for details.

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