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How does e-invoicing work for walk-in patients at clinics?

Quick Answer

Walk-in patients who do not provide identification details — such as cash-paying patients without a registered profile — can be grouped into consolidated B2C e-invoices under LHDN guidelines. This means the clinic does not need to collect TIN or full details for every walk-in transaction. However, if a walk-in patient...

Full Details

Walk-in patients who do not provide identification details — such as cash-paying patients without a registered profile — can be grouped into consolidated B2C e-invoices under LHDN guidelines. This means the clinic does not need to collect TIN or full details for every walk-in transaction. However, if a walk-in patient voluntarily provides their details, an individual e-invoice should be issued. Clinics with a mix of scheduled and walk-in patients need software that handles both submission types seamlessly.

MedicalMet detects whether a patient has a registered profile and automatically selects the correct e-invoice submission method — individual for known patients, consolidated for anonymous walk-ins. No manual switching or separate workflows needed. Visit medicalmet.com/features/lhdn-e-invoice for details.

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