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When a panel patient visits a GP clinic, the invoice must be split into two separate e-invoices for LHDN MyInvois submission: (1) the patient's portion — co-pay or non-covered items, with the patient's personal details as the buyer, and (2) the insurer's portion — covered treatments at pre-negotiated panel rates, with the insurance company's TIN and business details as the buyer. Both e-invoices must be submitted separately. GP clinics also need to handle drug dispensing line items, walk-in consolidated invoicing for unregistered patients, and MC/referral documentation alongside the billing workflow.
MedicalMet's insurance panel pricing module applies panel-specific rates automatically and generates both split e-invoices without manual intervention. Visit medicalmet.com/features/insurance-panel and medicalmet.com/features/lhdn-e-invoice for details.