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No. Cloud-based clinic software is managed entirely by the vendor — hosting, updates, security patches, backups, and uptime monitoring are all handled for you. Your clinic needs only a web browser and an internet connection. This is the key advantage over on-premise or open-source systems, which require server maintenance, manual updates, and security management that typically demand an IT professional or outsourced IT support.
MedicalMet is fully managed cloud software — no servers to maintain, no updates to install, no security patches to apply. The platform runs in any modern browser on any device. Daily backups, AES-256 encryption, and HIPAA-compliant infrastructure are included. Your team focuses on patients, not IT. Visit medicalmet.com/security for details.