Clinic Management Software in Surabaya
MedicalMet helps Surabaya clinics modernise with AI treatment notes, cloud-based scheduling, and patient management โ built for Indonesia's second-largest city.
Healthcare in Surabaya
MedicalMet is an AI-powered clinic management software used by healthcare practices in Surabaya, Indonesia. It includes appointment scheduling, AI treatment notes, billing, and WhatsApp patient engagement โ all in one cloud-based platform trusted by 3,000+ healthcare professionals across Southeast Asia.
Last updated: May 2026
Surabaya is Indonesia's second-largest city and the healthcare hub of East Java, serving millions of patients across the greater metropolitan area. The city has a growing private clinic sector with GP practices, dental clinics, and specialist centres expanding rapidly alongside the region's economic growth. Many Surabaya clinics are transitioning from paper-based systems to digital platforms, making user-friendly onboarding and Bahasa Indonesia support essential requirements for clinic software adoption.
Surabaya at a Glance
Key healthcare market figures for Surabaya.
Industries We Serve in Surabaya
MedicalMet supports 12+ healthcare verticals with industry-specific workflows, templates, and compliance features.
Key Features for Surabaya Clinics
32+ features designed for healthcare practices โ from AI-powered treatment notes to automated billing and patient engagement.
Built for Indonesia
Bahasa Indonesia support & local market readiness
MedicalMet is ready for the Indonesian healthcare market with Bahasa Indonesia language support, cloud-based access across the archipelago, and features designed for high-volume clinics. From GP practices to aesthetic centres, MedicalMet helps Indonesian clinics modernise operations and improve patient engagement.
- Bahasa Indonesia interface support
- BPJS Kesehatan integration readiness
- Cloud-based โ accessible across Indonesia
- WhatsApp patient communication
- Multi-currency billing support
How to Get Started in Surabaya
Most Surabaya clinics are fully live on MedicalMet within 1โ2 weeks. Here is the typical 5-step onboarding path.
- 1
Schedule a free demo
Book a 30-minute live demo tailored to your Surabaya clinic's specialty, patient volume, and workflow.
- 2
Configure your clinic
Our team sets up your appointments, services, billing, and user accounts based on how your clinic operates today.
- 3
Migrate existing data
We help transfer patient records, appointment history, and billing data from your current system or spreadsheets.
- 4
Train your team
Hands-on onboarding for receptionists, practitioners, and managers โ both online and in-person where available in Surabaya.
- 5
Go live and grow
Launch with confidence. Our support team monitors your first weeks and helps you adopt advanced features as you scale.
What Healthcare Professionals Say
โMedicalMet has been the ultimate game changer in patient scheduling and data management of our clinic chain. We never feel like it's a subscription, it's more like a growth partner who always stands for us. They are very prompt in response as we rely on it for bit to bit data management of our clinics with them, that gives a sense of security as we know we have their back. Kudos Team for MedicalMet Efficiency in Data Management!โ
โI have been using MedicalMet for the past 5 months, and it is by far the most comprehensive and user-friendly clinic management software I have come across. The system is well designed and continues to evolve, showing that the team truly listens to the needs of healthcare practitioners. I would also like to commend Mr. Wang, who has been extremely responsive and attentive throughout the process. He has always tried his best to accommodate my requests and provide timely support whenever needed. I am very satisfied with his service. What stands out about MedicalMet is that it is a platform that grows together with its clients, continuously improving and adapting to the real needs of clinics. A big thank you to the MedicalMet team for the incredible work they have done. I wish them continued success, and I would definitely recommend MedicalMet to all private healthcare practitioners looking for a reliable clinic management solution.โ
โMedicalMet overall is a good, user friendly appointment system. And to top that, the team is very responsive, efficient and supportive in answering our queries and continuously trying to make improvements to their system, which makes it a better experience!โ
Ready to Transform Your Surabaya Clinic?
Join 3,000+ healthcare professionals across Southeast Asia using MedicalMet to save time, grow revenue, and stay compliant.
Schedule a Demo